CYBER MONDAY SALE: UP TO 70% OFF SITEWIDE FOR SELECT ITEMS ONLY THIS WEEKEND

ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION.

SHIPPING TIMES:

NORTH AMERICA: DHL TRACKED SHIPPING - 1-3 BUSINESS DAYS
UNITED KINGDOM: DHL TRACKED SHIPPING - 2-5 BUSINESS DAYS
EUROPE: DHL TRACKED SHIPPING - 2-5 BUSINESS DAYS
ASIA: DHL TRACKED SHIPPING - 2-5 BUSINESS DAYS

Returns:

 

Within 15 days of receiving the order, domestic orders can be returned for free, but international orders will incur a processing fee. Items must be returned in new and unworn condition with tags still attached. If returned items are in any other condition, they will be sent back to the customer at their own expense unless otherwise agreed upon. The company does not accept returns after 15 days of delivery, but customers can contact info@thankyouwrld.com to initiate their return.

 

Exchanges:

 

Orders can be exchanged within 15 days of the order being placed, and damaged or mislabeled items may be exchanged for the proper item or size for free within this time frame. However, the company is unable to provide exchanges for international orders. For international exchanges, customers are required to initiate a return and place a replacement order.

 

International Orders:

 

When placing an international order, customers are responsible for paying their local country's import duties upon delivery as all international orders are shipped Delivered Duties Unpaid (DDU). By placing an order, customers confirm their understanding of their responsibility to pay these fees, but the company cannot calculate these fees at the time of purchase. 

 

Restocking:

 

Merchandise returned without the polybag, worn/damaged, care label removed, or missing original packaging, instructions, and accessories may be charged a restocking fee. The fee will be deducted from the customer's refund on the original purchase when the item is returned.

WE ACCEPT RETURNS ON ALL ITEMS EXCEPT FINAL SALE ITEMS UNLESS THE PRODUCT IS DAMAGED.

CONTACT US AT INFO@THANKYOUWRLD.COM IF YOU HAVE ANY QUESTIONS OR FOR RETURNS/EXCHANGE INQUIRIES.

ONCE AN ORDER IS PLACED WE CANNOT CANCEL.